For more information regarding LEAD Moline, please visit the EdTech Web Site by clicking HERE.
1. What is LEAD Moline?
2. What device will my student be issued?
3. Will my student be able to take her device home every day?
Yes! In fact, this is a requirement as per the Student Device Handbook. Students are responsible for making sure their device is charged and ready for the next day. Students are also responsible for keeping their device safe and in good working condition.
4. Will my student take her device home during breaks from school, including over the summer?
YES! LEAD Moline strives to provide 24/7 access to instructional resources and learning. We believe there are learning opportunities available, even when school is not in session. If the guardian would rather the device is stored over the summer, please contact the school's office to make arrangements.
5. What is the Device Maintenance Fee?
The Device Maintenance fee is an annual charge that covers the cost of two (2) repairs each year that are the result of normal wear and tear or manufacturer defect. Repairs are tracked by the Educational Technology Department and the student-led helpdesks. Any repairs beyond the 2 per year will be reviewed and if deemed necessary, charged to the student's family/guardian.
ANY repair required due to neglect or abuse will be automatically charged to the family/guardian. The student will be issued a loaner device until that repair is covered. Loaner devices MUST be returned at the end of each day. Loaner devices are not allowed to leave the school for any reason.
The Disrict does have some used parts at a discounted price, including full replacements. Please contact the school office or the Educational Technology Department (firstname.lastname@example.org) for more information about parts and parts billing.
6. What if my student's device is lost or stolen?
If a device is stolen, the first step is to file a police report and give that information to the Dean or Principal of the building. The incident should also be reported to the Educational Technology Department for tracking. Lost or stolen devices are not covered under the Device Maintenance Fee and will be the responsibility of the student's family/guardian. Students may check a loaner device out, however, that device will not be allowed to leave the school grounds.
7. What does my student do if the device needs a repair?
Students at Moline High School, Deere, and Wilson should visit the Student-Led Helpdesk when a repair is required. A support ticket will be created and a repair started. Often, the student will get a loaner device or their own repaired device that same day.
Elementary and middle school students will report the damaged device to their teacher and an appropriate support ticket will be created. Each school will have a limited number of loaner devices available.
8. Am I responsible for the cost of the repair?
As long as the repair is not the result of neglect or abuse AND there have not been more than two other repairs within the school year, the repair will be covered.
In instances when the guardian is billed for parts, the District will make every attempt to repair the device with used parts at a discounted price. These parts are limited. Please contact the school office or the Educational Technology Department (email@example.com) for questions about available parts and parts billing.
9. Is my student expected to keep the same device from 5th - 12th grade?
The Chromebooks are on a 4-year hardware cycle. Students in 5th and 9th grades will be issued a Chromebook each year for as long as the District chooses to issue the device. Students leaving 8th grade and 12 grade will have the option to keep the 4-year-old device, as stated in the handbook. However, the District will no longer support that device in any way. The LEAD Moline Device Transfer Form will provide further information.
10. What if I exit the district during the Chromebooks hardware cycle?
Any student withdrawing from the District is expected to return the device to the Student-Led Helpdesk or building Administrator. Students will have the option to purchase the Chromebook at a pro-rated amount if they so choose. Please contact your building Administrator, or email Craig Reid, Director for Technology, firstname.lastname@example.org, for more information regarding the buy-back program.
11. Does the district filter the device while at home?
YES! We currently use GoGuardian's content filter, which filters the device whether on or off-campus. GoGuardian provides a ton of useful reporting and content filtering. For more information about GoGuardian, including options for guardians to manage filtering at home, please visit the Goguardian Home Page.
12. If my student loses the device or charger, can I just replace it on my own?
NO! The district issues devices to a student for the purpose of tracking. Any device that is damaged, lost or stolen must be reported to the school and any parts to repair the device must come from the District. Chargers are specific to the device and a third-party charger may cause additional hardware failure or fire.
13. What if I am not able to pay for a damaged, lost, or stolen device?
The District does have a procedure in place for families that require financial assistance. Please discuss this with your student's Principal. The goal of LEAD Moline is to focus on the curriculum and not the device. All efforts will be made to provide a device to the students within the program.