The District's current faxing solution using the multi-function copiers requires an analog phone connection to each copier. These connections are becoming increasingly expensive and harder to maintain as phone companies begin to migrate to fiber solutions. By moving to a an E-Fax system, we can eliminate rising cost of these connections and replace them with an online solution that more than half the monthly cost.
This video is a general overview of the system. EdTech will begin migrating schools and departments to this system over the 2024-2025 school year. Once a school is migrated, all faxing will be done within this online system and will no longer be available on the copier.
Here are a few frequently asked questions. Further questions can be sent to edtech@molineschools.org:
- Will my fax number change?
- No. All fax numbers will remain the same. Each fax number becomes an account.
- Who will have access to my faxes?
- Each fax number becomes an online account. Only the staff members who send/receive from the fax number will have an account.
- How do I send a physical printed or signed document?
- This will be done the same way. You will scan the document to your email and then upload it to E-Fax to send to a fax number. If at all possible, it is easiest to use Scan-to-Email when appropriate.
- How will I know when a fax has been received?
- The system will email everyone attached to the fax number to let them know a fax has been received. The appropriate person can then log into the E-Fax portal and make decisions.
- Where are faxes stored?
- Faxes are stored in the E-Fax portal until they are removed. Faxes can be downloaded and saved to your Google Drive account or remain in the portal. Departments and schools will have to collaborate to make sure faxes are not removed unless they are no longer needed.
- How will I know if a fax has been sent successfully?
- The E-Fax portal has an audit log of all faxes and a notification that a fax was sent successfully. Faxes that have failed will be described in the audit log.
- Will I still be able to fax from the copier?
- No. All faxing will be done in the E-Fax portal. The copiers will no longer have a valid fax number programmed.
- Is there a contact list in the E-Fax system?
- There is an option to build a contact list for every fax number online account. There is not one pre-built.